Introduction
MSI Group Australia PTY Ltd (referred to as 'we,' 'us,' or 'our') is committed to protecting the privacy of personal information we collect from our clients, candidates, employees, and other stakeholders. This Privacy Policy outlines how we manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What Information We Collect
Personal Identifiers: Name, address, email address, phone number, date of birth.
Professional Information: Employment history, qualifications, professional memberships, references.
Health Information: Medical history, immunization records, and other health-related information necessary for job placements.
Financial Information: Bank account details, tax file number, superannuation details.
Other Information: Any other information relevant to the recruitment process or our business operations.
How We Collect Information
Directly from individuals through application forms, resumes, interviews, emails, phone calls, and face-to-face meetings.
From third parties such as referees, previous employers, educational institutions, and publicly available sources like LinkedIn, Facebook etc.
Through our website and online platforms when individuals register or apply for job opportunities.
Use of Personal Information
We use personal information for the following purposes:
Recruitment and placement of candidates in appropriate job roles.
Verifying qualifications, work history, and suitability for specific roles.
Conducting background checks and obtaining references.
Managing payroll, superannuation, and other employment-related processes.
Complying with legal and regulatory obligations.
Disclosure of Personal Information
We may disclose personal information to:
Prospective employers and clients seeking staffing solutions.
Our employees and contractors involved in the recruitment process.
Third-party service providers who assist us in our operations, such as IT support and background check services.
Legal and regulatory authorities as required by law.
Security of Personal Information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. These steps include:
Implementing physical, electronic, and managerial security measures.
Regularly reviewing and updating our security practices.
Ensuring third-party service providers comply with privacy and security standards.
Access to and Correction of Personal Information
Individuals have the right to request access to their personal information held by us and to request corrections if they believe the information is inaccurate, incomplete, or outdated. Requests for access or correction should be made in writing to our Privacy Officer at data@msigroupltd.com.
Complaints and Inquiries
If you have any concerns or complaints about how we handle your personal information, please contact our Privacy Officer at data@msigroupltd.com. We will investigate and respond to your complaint within a reasonable timeframe.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version of this policy will be available on our website.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Privacy Officer: Charlotte Date
Email: data@msigroupltd.com
